KrogerFeedback: Your Guide to Taking the Survey and Earning Rewards

The KrogerFeedback Survey at www.kroger.com/feedback lets you share your shopping experience and earn 50 Fuel Points in just 3-5 minutes.

You also get a chance to enter monthly sweepstakes for $5,000 or $100 gift cards.

This guide fills in the details other resources miss, offering practical tips, troubleshooting advice, and clear steps to make your survey experience smooth and rewarding.


Your feedback helps Kroger improve its stores, from product quality to checkout speed. In return, you get:

  • 50 Fuel Points: Save on gas at Kroger Fuel Centers.
  • Sweepstakes Entry: A shot at a $5,000 grand prize or one of 100 $100 gift cards.
  • A Voice in Store Improvements: Your input shapes better shopping experiences.

Unlike other guides, we’ll cover overlooked details like handling common survey issues, maximizing rewards, and navigating the process without stress.


Here’s a clear, step-by-step process with tips to avoid pitfalls.

What You Need

  • A Kroger receipt (valid within 7 days).
  • A device with a stable internet connection.
  • Your Kroger Plus Card number or linked phone number for fuel points.

Steps to Take the Survey

  1. Go to the Survey Site: Visit www.kroger.com/feedback. Use a reliable browser like Chrome or Firefox to avoid loading issues.
  2. Select Language: Choose English or Spanish. If the page doesn’t load, try the “Load Accessibility Friendly Version” link for a simpler interface.
  3. Enter Receipt Details:
  4. Answer Questions: Rate your experience with multiple-choice questions about:
    • Store cleanliness and organization.
    • Staff friendliness and availability.
    • Product freshness, variety, and pricing.
    • Ease of checkout and coupon use.
  5. Add Comments: Share specific feedback, like what you loved or suggestions for improvement. Be clear and honest—Kroger reads these!
  6. Submit and Get Your Code: After submitting, you’ll see a validation code. Write it down or screenshot it for fuel point redemption.
  7. Link Fuel Points: Enter your Kroger Plus Card number or linked phone number to add 50 Fuel Points. If you don’t have a card, sign up at www.kroger.com.

Here are the key KrogerFeedback details others didn’t cover, designed to make your survey experience easier:

1. Fixing Common Survey Problems

  • Invalid Entry ID: Double-check your numbers. If the receipt is faded, use the store phone number option or ask your local store for purchase details.
  • Website Issues: If the site won’t load, clear your browser cache, try incognito mode, or switch devices. For ongoing problems, call 1-800-576-4377.
  • Code Not Showing: Refresh the page after submitting. If the validation code still doesn’t appear, contact support with your receipt details.

2. Getting the Most from Fuel Points

  • Stack Rewards: Use multiple receipts to take the survey multiple times (one per receipt). For example, three surveys in a month give you 150 points, saving more on gas.
  • Check Your Balance: View your fuel points in the Kroger app or at www.kroger.com under your account.
  • Redemption Details: Redeem points at Kroger Fuel Centers or partners like Shell (find locations at www.kroger.com/fuel). Points expire on the last day of the next month (e.g., June points expire July 31).

3. Accessibility for All Users

  • The “Load Accessibility Friendly Version” link helps users with visual impairments or older devices by simplifying the survey interface.
  • English and Spanish are standard, but you can get help in other languages by calling Kroger support at 1-800-576-4377.

4. Sweepstakes Explained

  • Multiple Entries: Each survey from a different receipt counts as one sweepstakes entry. More receipts mean better odds.
  • Monthly Draws: Winners are picked monthly for $5,000 or $100 gift cards. Completing the survey automatically enters you.
  • Winner Contact: Kroger notifies winners using the contact info you provide. Make sure it’s correct when asked.

5. Answering Questions Effectively

  • Be Detailed: In open-ended sections, mention specifics, like a product you couldn’t find or a great staff member. This makes your feedback more useful.
  • Honest Ratings: Negative feedback is welcome—it helps Kroger fix problems like empty shelves or slow service.
  • Save Time: Review your receipt before starting to jog your memory about your visit, speeding up the process.

6. After the Survey

  • Confirmation: A thank-you page shows your validation code. If it’s missing, refresh or contact support.
  • How Feedback Helps: Kroger reviews responses weekly through Qualtrics, focusing on issues like stock shortages or checkout delays.
  • Follow-Up: Want to check on your feedback? Email [email protected] or call 1-800-576-4377 with your survey details.

  • Who Can Participate: U.S. residents, 18+, excluding Kroger employees and their families.
  • Receipt Validity: Must be used within 7 days of purchase.
  • Entry Limit: One survey per receipt.
  • Rewards: 50 Fuel Points per survey, added to your Kroger Plus Card.
  • Sweepstakes: Monthly prizes of $5,000 or $100 gift cards, no extra purchase needed.

Q: What if my receipt is too faded to read?

A: Use the store phone number option or visit your Kroger store for help retrieving purchase details.

Q: Can I do the survey on my phone?

A: Yes, the site works on mobiles. Use Wi-Fi to avoid disruptions.

Q: Why haven’t my fuel points shown up?

A: Check that your Kroger Plus Card number was entered correctly. If points don’t appear in 48 hours, call support with your validation code.

Q: Is my survey information secure?

A: Yes, Kroger and Qualtrics use SSL encryption to protect your data.

Q: What if I don’t have a Kroger Plus Card?

A: Sign up free at www.kroger.com or any Kroger store. You can also link a phone number for points.

  • Phone: 1-800-576-4377 (1-800-KROGERS)
  • Email: [email protected]
  • Help Center: www.kroger.com/hc/help
  • Survey Issues: Provide your receipt or validation code for faster help.

The KrogerFeedback Survey is a quick way to share your thoughts, earn 50 Fuel Points, and enter sweepstakes for big prizes. This guide covers everything from fixing errors to maximizing rewards, ensuring you have a stress-free experience. Head to www.kroger.com/feedback today, complete the survey, and start saving on your next fuel stop!