FAQs

What is KrogerFeedback?

KrogerFeedback is a customer satisfaction survey created by Kroger to collect feedback from customers about their shopping experience.

How do I participate in the KrogerFeedback survey?

Visit the website www.krogerfeedback.com and enter the information from your receipt to start the survey.

Do I need a receipt to participate in the survey?

Yes, a recent Kroger receipt with a survey invitation is required to enter the feedback survey.

What can I win by completing the KrogerFeedback survey?

Participants can win Kroger gift cards, fuel points, or be entered into a sweepstakes for cash prizes.

How often can I take the KrogerFeedback survey?

You can take the survey once per receipt, and each receipt is valid for 7 days after your purchase.

Are there any restrictions on who can enter the KrogerFeedback survey?

You must be at least 18 years old and a legal resident of the United States to participate.

How long does the KrogerFeedback survey take to complete?

The survey typically takes about 5-10 minutes to complete.

How will I know if I’ve won a prize from the KrogerFeedback survey?

Winners are notified via the contact information provided during the survey entry.

Can employees of Kroger participate in the survey?

No, Kroger employees and their immediate family members are not eligible to participate.

What types of questions are asked in the KrogerFeedback survey?

Questions are generally about the quality of products, cleanliness of the store, staff behavior, and overall satisfaction.

Do I need to make a purchase to enter the KrogerFeedback sweepstakes?

No purchase is necessary to enter the sweepstakes. You can enter by mail without completing the survey.

How can I see the results of the KrogerFeedback survey?

Survey results are not publicly released but are used internally by Kroger to improve customer service.

What happens if I have technical issues during the survey?

You can contact Kroger customer service for assistance with any technical problems during the survey.

Can I leave feedback without entering the sweepstakes?

Yes, you can provide feedback through the survey without entering the sweepstakes.

How do I know my feedback has been submitted successfully?

You will receive a confirmation message on the screen after submitting your feedback.

Is my personal information safe when I complete the KrogerFeedback survey?

Yes, Kroger uses industry-standard measures to protect personal information.

Can I complete the KrogerFeedback survey on my mobile device?

Yes, the survey is accessible and can be completed on smartphones and tablets.

Are there different rewards each month for the survey?

Rewards may vary by month and location; check the official rules for current prize details.

What should I do if I don’t receive my sweepstakes entry confirmation?

Contact Kroger customer support for help with sweepstakes entries and confirmations.

Can I give feedback on any Kroger store location?

Yes, you can give feedback for any Kroger store location where you shopped.